Terms and Conditions

THE OVERVIEW

The Windows10offer.com store is powered by WooCommerce, which provides us with the online e-commerce platform that allows us to sell our products and services to you. These Terms of Use are subject to change at any time and at the sole discretion of the Site Owner/Admin. This website is operated by Windows10offer.com; throughout the site, the terms “we”, “us”, and “our” refer to Windows10offer.com.

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is strictly your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. You can review the most current version of the Terms of Service at any time on this page.

ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in immediate termination of your Services.

GENERAL CONDITIONS

You understand that your content (not including Credit Card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. We fully reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice. We fully reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service and product.

PRODUCTS OR SERVICES (INCLUDING DIGITAL & PHYSICAL PRODUCTS CLAUSE)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We fully reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

Digital & Physical Products Specification:

  • Digital Products: Delivery is executed electronically via email. The transfer of risk and ownership for digital goods passes to you the moment our servers dispatch the automated delivery email containing the product details, license key, or download link.
  • Physical Products: If physical goods are offered, delivery is fulfilled via third-party carriers. The risk of loss and title for physical items passes to you upon our delivery of the item to the carrier.

SOFTWARE LICENSING COMPLIANCE

By purchasing a software license or digital key from us, you acknowledge that we are supplying the activation key only. You are strictly responsible for complying with the original software developer’s End User License Agreement (EULA) and Terms of Service (e.g., Microsoft’s EULA). We are not responsible if the software developer terminates, suspends, or restricts your account or license due to your violation of their usage policies, regional restrictions, or hardware changes.

ACCURACY OF BILLING AND ACCOUNT INFORMATION

We fully reserve the right to refuse any customer order placed with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your Email Address, Full Name, Address, Phone Number, and Payment Details so that we can complete your transactions and contact you as needed.

USER ACCOUNT SECURITY & LIABILITY

If you create an account on our store, you are entirely and solely responsible for maintaining the confidentiality of your account login information and password. You agree to accept full responsibility for all activities, purchases, and data access that occur under your account. We are not liable for any loss of digital keys, compromised software licenses, unauthorized account access, or damages arising from your failure to adequately secure your account credentials. You must notify us immediately if you suspect any unauthorized use of your account.

KYC VERIFICATION (KNOW YOUR CUSTOMER)

To protect against stolen credit cards and payment fraud, our automated system flags high-risk transactions (e.g., mismatched billing/IP addresses, proxy usage, unusually high-value orders). If your order is flagged, we reserve the right to temporarily hold the delivery of your digital goods and request KYC Verification. This may include requesting a photo of a government-issued ID or a recent utility bill matching the billing details. If you refuse to comply with a KYC request within 48 hours, or if the provided documents are suspicious, your order will be cancelled and fully refunded to the original payment method.

OPTIONAL TOOLS & THIRD-PARTY LINKS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. Any use by you of optional tools offered through the site is entirely at your own risk and discretion. Certain content, products, and services available via our service may include materials from third-parties. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send creative ideas, suggestions, proposals, plans, or other materials, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation to maintain any comments in confidence, to pay compensation for any comments, or to respond to any comments. We take no responsibility and assume no liability for any comments posted by you or any third-party. Windows10offer.com fully reserves the right to modify any customer feedback or review information without any prior notice.

PERSONAL INFORMATION, ERRORS & PRIVACY POLICY REFERENCE

Personal Information & Errors: Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

Privacy Policy Reference: Your submission of personal information through the store, and our handling of your data, is strictly governed by our Privacy Policy. By using our Service, you consent to the collection, use, and secure processing of your information (excluding encrypted credit card data) necessary to fulfill your orders and prevent fraud.

PROHIBITED USES

You are prohibited from using the site or its content: for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code; to collect or track the personal information of others; or to create a blank account on our website only for link building or leaving reviews without purchasing a product. We fully reserve the right to terminate your use of the Service for violating any of the prohibited uses.

DMCA / INTELLECTUAL PROPERTY NOTICE

We respect the intellectual property rights of others. If you believe that any content, image, or product listing on our website infringes upon your copyright or trademark, please submit a formal takedown notice to our support team. The notice must include: a physical or electronic signature of the authorized copyright owner; identification of the copyrighted work claimed to have been infringed; contact information (email, phone, address); and a statement of good faith belief that the use of the material is unauthorized. Upon receipt of a valid DMCA notice, we will investigate and promptly remove or disable access to the allegedly infringing material.

SHIPPING POLICY

Shipping is available on select items. To learn more, please review our Shipping and Delivery Policy.

DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. The service and all products and services delivered to you through the service are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind. In no case shall Windows10offer.com, our admin, directors, officers, employees, affiliates, or agents be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost data, or system corruption arising from your use of any of the service or products procured using the service.

FORCE MAJEURE

We shall not be held liable for any failure or delay in the performance of our obligations under these Terms caused by circumstances beyond our reasonable control. This includes, but is not limited to: Acts of God, natural disasters, global internet outages, server crashes, third-party payment gateway failures, strikes, or sudden policy changes by original software vendors (e.g., Microsoft changing activation server protocols).

PAYMENT GATEWAY POLICY

We utilize third-party payment gateways to process transactions securely. For digital products, proof of delivery may include automated delivery emails, license fulfillment records, customer account delivery records, and system-generated invoices. For physical products, proof of delivery may include shipment tracking records, courier confirmations, delivery scans, and fulfillment records.

CHARGEBACK & FRAUD PREVENTION

We maintain a strict zero-tolerance policy against unauthorized, fraudulent, or “friendly fraud” chargebacks. By purchasing from us, you agree that if you encounter an issue with a key, you must contact our Support Team first. In the event of a fraudulent chargeback or payment dispute, we reserve the right to immediately revoke and permanently block the digital license key involved. We cooperate fully with payment processors, banks, and legal authorities, and will submit all digital delivery records, IP addresses, timestamps, and correspondence to dispute fraudulent claims.

TAXES AND DUTIES

Currently, the prices listed on this website may not include local taxes, VAT, or GST. As a buyer, you are solely responsible for calculating, reporting, and paying any applicable customs, duties, or taxes associated with your purchase of digital goods under your local or international laws. We reserve the right to modify our tax collection practices at checkout at any time if required by changing local or international tax laws.

EXPORT COMPLIANCE AND GEO-RESTRICTIONS

The digital software products and licenses sold on our website may be subject to international export control laws and regulations. By purchasing from us, you represent and warrant that you are not located in, under the control of, or a national/resident of any country subject to trade embargoes or international sanctions. You agree not to export, re-export, or transfer any software license purchased from us to any prohibited country, entity, or person.

BUSINESS MODEL & TRADEMARK DISCLAIMER

We operate as an independent reseller, distributor, and partner for digital software products. We source our inventory from various global software providers and vendors. Please note that while we strive to provide authentic and functional digital keys, we act as an independent third-party vendor for some of the products listed on our website.

Trademark Disclaimer: We are an independent reseller and are not directly affiliated with, endorsed by, or sponsored by the original software developers (e.g., Microsoft Corporation). All product names, logos, and brands are property of their respective owners.

We comply with all applicable legal requests from law enforcement or judicial authorities regarding our business operations. Furthermore, we reserve the right to refuse service to anyone at our sole discretion at any time.

BUSINESS VALIDATION

Windows10offer.com is a brand and domain owned by Legendary Corporation. We are a registered entity under the Ministry of Micro, Small & Medium Enterprises (MSME), Government of India.

INDEMNIFICATION, SEVERABILITY, AND TERMINATION

You agree to indemnify, defend, and hold harmless Windows10offer.com and our parent, subsidiaries, affiliates, and partners harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service. If any provision of these Terms is determined to be unlawful, void, or unenforceable, the unenforceable portion shall be deemed to be severed from these Terms of Service, and such determination shall not affect the validity of remaining provisions. These Terms of Service are effective unless and until terminated by either you or us.

ENTIRE AGREEMENT & GOVERNING LAW

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us. These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Assam, India.

PRODUCT ORDER/PURCHASE POLICY (AGREEMENT)

To complete the checkout process, all customers must accept our Terms and Conditions. By accepting the Terms and Conditions, customers automatically accept our other policies, including the Privacy Policy, Refund and Returns Policy, and Shipping Policy. After a successful checkout, we assume the customer has properly read and accepted our policies.

All customers must submit valid billing and shipping details, including Full Name, Full Address, Valid Email Address, and Phone Number. Depending on the product purchased, delivery will be executed digitally via email or physically (such as USB goods) via a designated shipping carrier. For digital orders, this delivery typically includes the software license (Serial Key/User and Password), a setup file download link, and a Guidebook (PDF). Please read the Guidebook guidelines properly before using the license. We reserve the right to immediately terminate all support and services if any customer denies acceptance of our policies after purchasing a product from us.

REFUND AND RETURNS POLICY REFERENCE

By accepting these Terms, you also acknowledge and accept our strict Refund Policy. Due to the nature of digital keys, which can be copied or registered immediately upon viewing, all sales of digital license keys are generally final once the key has been delivered and viewed. Exceptions for defective keys are handled strictly according to the guidelines outlined in our dedicated Refund Policy page.

DAMAGE AND LOSS CLAIM

Due to the nature of digital goods; it is the customer’s sole responsibility to safely store and maintain the provided software license key and setup file after delivery. Download links provided in the delivery email are guaranteed to remain active for 30 days from the date of purchase. If you experience an issue with a product license or setup file upon initial delivery, please contact our “Live Chat” support immediately. We do not offer refunds, product replacements, or reactivation support for software licenses that are lost, misplaced, or mishandled by the user after successful delivery.

SUPPORT AND SERVICE “LIVE CHAT”

We offer complimentary technical support and service for 7 to 30 days following your purchase and product delivery, depending on the specific software (please refer to individual product pages for exact support windows). After this complimentary period, extended technical support may be subject to additional fees. All support is provided exclusively via our “Live Chat” feature, located at the bottom right corner of our website. We do not provide technical troubleshooting via phone or standard email.

NOTES & CODE OF CONDUCT

Code of Conduct: We are committed to providing excellent support and request that all customers interact with our staff respectfully. The use of profanity, abusive language, or harassment will not be tolerated and will result in the immediate termination of the chat session, and may lead to the suspension of your support privileges.

Information Accuracy: To assist you efficiently, our support team may request visual proof of your issue (such as screenshots or screen recordings). Providing false, fake, or intentionally misleading information to obtain unauthorized support or refunds is a violation of our Terms and may result in the permanent termination of your account and support access.

Live Chat Hours: Support is available from 12:00 PM to 06:00 PM (Monday to Saturday).

POLICY UPDATES & CONTACT INFORMATION

Windows10offer.com fully reserves the right to update or make changes to this site and our policies (including Terms and Conditions, Privacy Policy, Refund and Returns Policy, and Shipping Policy) at any time without any prior notice. With an update, our policies automatically cover all existing and new customers. It is your responsibility to check our website periodically for changes.

Questions about the Terms of Service should be sent to us via our Contact us form.

Last Updated: 31 May 2026