{"id":61,"date":"2022-02-02T22:36:19","date_gmt":"2022-02-02T17:06:19","guid":{"rendered":"https:\/\/windows10offer.com\/?page_id=61"},"modified":"2024-11-02T14:53:21","modified_gmt":"2024-11-02T09:23:21","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/windows10offer.com\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"
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THE OVERVIEW OF CANCELLATION, REFUND, AND RETURNS POLICY<\/strong><\/span><\/p>\n The Windows10offer.com (https:\/\/windows10offer.com\/), If anyone, placing an order at Windows10offer.com, they automatically singed\/agreed to be bound by the Cancellation, Refund, and Returns Policy (Terms and Conditions) and all other policies listed on this website.<\/span><\/p>\n After successful checkout, we assume the buyer\/customer\/user\/consumer, after understanding our Terms and Conditions including Cancellation, Refund and Returns Policy, place their order.<\/span><\/p>\n PHYSICAL GOODS OR THE RETURNABLE ITEMS<\/strong><\/span><\/p>\n Our refund and returns policy last\u2019s 7 days. If 7 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/span><\/p>\n To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/span><\/p>\n Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/span><\/p>\n If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 to 21 of days for 3rd<\/sup> Party Payment Gateway. But if buyer\/customer placed the order via UPI pay Directly to us, then the buyer\/customer need to share additional details for refund process, with us?<\/span><\/p>\n SHIPPING RETURNS<\/strong><\/span><\/p>\n To return your product, before return please confirm our Physical Address, contact us Page: CLICK HERE<\/a><\/span><\/p>\n You will be responsible for paying for your own shipping costs for returning your item.<\/span><\/p>\n Shipping costs are non-refundable.<\/span><\/p>\n If you receive a refund, the cost of return shipping will be deducted from your refund.<\/span><\/p>\n Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/span><\/p>\n LATE OR MISSING REFUNDS<\/strong><\/span><\/p>\n DIGITAL GOODS AND SERVICES OR THE NON-RETURNABLE ITEMS<\/strong><\/span><\/p>\n THERE ARE CERTAIN SITUATIONS WHERE WE DON\u2019T ACCEPT\/PROCESS ANY REFUNDS ARE GRANTED<\/strong><\/span><\/p>\n Since Windows10offer.com (https:\/\/windows10offer.com\/) is offering non-tangible irrevocable goods and services (Digital Goods and Services). We do not issue Refunds; chargeback and we do not accept Returns once the order is accomplished and the product is sent\/delivered.<\/span><\/p>\n As a customer\/buyer\/user\/consumer, you are responsible for understanding this upon purchasing any item at on Windows10offer.com (https:\/\/windows10offer.com\/).<\/span><\/p>\n We stand behind our products and your satisfaction with them is important to us. However, because our products are digital goods or services delivered via email, message, and Internet downloads, we generally offer no refunds after product delivery. because digital goods are easily copy and store without manipulate the original product.<\/span><\/p>\n Majorly this website listed product are included under \u201cDigital Goods and Services\u201d, once delivered through Email, Message and Download link after successful checkout, it cannot be return back or canceled, because it\u2019s not a physical product which can be re-sold to other users, so \u201cNo Refund\u201d can be claimed.<\/span><\/p>\n Simply we don\u2019t offer or accept any product returns, after product delivery, because we offer Digital Goods and Services (Media like Software and License Serial), that can be downloaded instantly after a purchase has been made. There is no \u201ctrial\u201d or \u201cgrace period\u201d after purchasing any product which means all sales are final. Once you have purchased the software, there is no way to \u201creturn\u201d it.<\/span><\/p>\n If anyone claimed their refund, under reserve product delivery timeline 12 to 72 official hours, without confirming and concern, the non-delivery matter with our \u201cLive Chat\u201d support team! Please note, with this type of condition we never issue any refund or chargeback to anyone. Some our products delivery timeline is different (Customized Product Order), depending on the product, product price, and quantity.<\/span><\/p>\n We don\u2019t issue any Refund or Chargeback, against product utilization, that is totally customer personal matter (Choice) after goods delivery they utilized the product or not.<\/span><\/p>\n If anyone placed an order on our website (https:\/\/windows10offer.com\/) with fake\/false billing details\/info, we are totally not responsible for any type of Support and Service, Refund or Chargeback against the buyer\/customer\/user\/consumer order.<\/span><\/p>\n Only regular priced items may be refunded, discount price items cannot be refunded.<\/span><\/p>\n NON-DELIVERY OF THE PRODUCT:<\/strong><\/span><\/p>\n Due to some mailing issues of your email provider or customer own mail server you might not receive a delivery email from us. In this case, we recommend contacting us for assistance. Claims for non-delivery must be submitted to us by Contact us page: CLICK HERE<\/a> or \u201cLive Chat\u201d,<\/strong> within 05-10 Minutes from the order placed time, otherwise, the product will be considered received, downloaded, and used.<\/span><\/p>\n The product delivery time frame \u2013 As possible as, we try to deliver quickly our customers product after placing an order. but somehow few times we deliver products late, because of system complication, system error, web server down, wrong billing input (customer\/user\/buyer\/consumer), and payment getaway system errors etc., that\u2019s why we reserve the delivery timeline 12 to 72 official hours (official hours calculate only 8 hours a Day).<\/span><\/p>\n If anyone Put\/Add\/Fill wrong Email Address\/ID at the time of checkout, then we are not responsible for product non-delivery. because we never contact anyone from our side for Email Address\/ID (Billing\/Shipping Information Filling) correction. if anyone want correction of Billing\/Shipping Information Fillings, they must be need to contact by self on our website mentioned \u201cLIVE CHAT\u201d support team with their ID and Address proof (Approved by Government of India).<\/span><\/p>\n NON-DELIVERY VALIDATION PROCESS WITH OUR \u201cLIVE CHAT\u201d SUPPORT<\/strong><\/span><\/p>\n THE LIVE CHAT SUPPORT NON-AVAILABILITY REASONS<\/strong><\/span><\/p>\n EMAIL RESPONSE TIME FRAME<\/strong><\/span><\/p>\n Email response time frame for support and service by email – after our support or service team sends to a customer respond by via email, if the customer doesn\u2019t respond (as a reply) against the email less than 6-12 hours you don\u2019t qualify to next responds and your raised complaint automat closed. so, in this case we are not responsible to solve your issue next complaint for the same issue.<\/span><\/p>\n REPLACEMENT\/EXCHANGES<\/strong><\/span><\/p>\n The product replacement, only process by our \u201cLive Chat\u201d support, after verification of the buyer\/user\/consumer purchased product problem.<\/span><\/p>\n Product exchanges, it\u2019s totally depending on the purchased product and the product delivery!<\/span><\/p>\n ORDER CANCELLATION PROCESS<\/strong><\/span><\/p>\n The order cancellation requests only accept before goods and service delivery.<\/span><\/p>\n All the customer\/user\/buyer need to submit the cancellation request within 7-10 minutes of order placement via email on our contact us page mentation email Address\/ID.<\/span><\/p>\n Only 20% – 50% product order amount going to be refund to the customer\/user\/buyer if the customer\/user\/buyer use specific payment gateway on our website, after order cancellation.<\/span><\/p>\n After order cancellation, the product purchase amount not be refund if the order place via UPI payment method, and the customer\/user\/buyer can\u2019t convert their payment next purchase or on any other products.<\/span><\/p>\n THERE ARE CERTAIN SITUATIONS WHERE WE DON\u2019T ACCEPT\/PROCESS ANY CANCELLATION<\/strong><\/span><\/p>\n Since Windows10offer.com (https:\/\/windows10offer.com\/) is offering non-tangible irrevocable goods and services (Digital Goods and Services). We do not accept or process any cancellation request, once the order is accomplished and the product is sent\/delivered.<\/span><\/p>\n Cancellation request not accept if the customer\/user\/buyer not describe a valid and reasonable reason of the order cancellation.<\/span><\/p>\n PRODUCT NOT-AS-DESCRIBED<\/strong><\/span><\/p>\n Such issues should be reported on \u201cLive Chat\u201d support within 5-10 minutes from the date or time of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer\u2019s false expectations or wishes are not honored.<\/span><\/p>\n Please note that we do not bear any responsibility and therefore we do not satisfy any refund\/return\/exchange requests based on incompatibility of our products with some third-party software (plug-ins, Add-Ons, modules, search engines, scripts, extensions, etc.) other than those which are specified as compatible in a description available on the sales page of each product.<\/span><\/p>\n We don\u2019t guarantee that our products are fully compatible with any third-party programs (including web host) and we do not provide support for third-party applications and links (URLs).<\/span><\/p>\n\n
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